SERVICEScope
Available from UniFocus
SERVICEScope enables you to see the big picture, and determine if your service standards are in sync with today’s changing perceptions. By linking service standard attainment to guest and employee perceptions, you can concentrate more on what truly matters. SERVICEScope may be used in tandem with UniFocus’ closed-loop feedback technologies or with any other satisfaction survey system you may employ.
