Products by UniFocus

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  • GUESTScope

    GUESTScope is one of the most advanced survey technologies available for gathering and evaluating guest feedback. Questions are designed to increase response rate, thereby delivering actionable intelligence. Assessment of value based on the impact of rate or length of stay, coupled with other... Read More
  • MEETINGScope

    MEETINGScope is the most advanced system available for gathering critical meeting planner feedback during the entire event process—from start to finish. Its analytical database clearly shows your strengths and weaknesses, enabling you to align the right staff with the right meetings—and beat the... Read More
  • SERVICEScope

    SERVICEScope enables you to see the big picture, and determine if your service standards are in sync with today’s changing perceptions. By linking service standard attainment to guest and employee perceptions, you can concentrate more on what truly matters. SERVICEScope may be used in tandem... Read More
  • STAFFScope

    STAFFScope is a scientifically developed system of gathering, analyzing and acting upon critical staff issues utilizing short, straightforward questions. The correlation with guest feedback forms a unique basis for process improvement. Most importantly, STAFFScope allows you to triangulate... Read More
  • Watson Labor Management System

    The Watson, R.M. Labor Management System is the most advanced solution for workforce management in the hospitality industry. It includes modules for dynamic variable budget and revenue analysis, with powerful automated tools for forecasting, planning, scheduling and evaluation. When you control... Read More
  • Watson, R.M. (TM) Time and Attendance

    Watson, R.M. Time and Attendance software arms you with actionable intelligence that enables you to make timely, profitable decisions about your most valuable asset—your employees. With seamless integration to UniFocus’ “smart” Labor Management System (LMS), you can act upon real-time labor data... Read More

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