Guestware

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100 Fourth Avenue N, Suite 400
Seattle, WA 98109-4905
About Guestware
  • Guestware CRM software is the revolutionary hotel Guest Experience Management system that collects, manages, and reports on all guest information, enabling hotels and resorts to track the guest experience while enhancing operational efficiencies in a single database application to deliver outstanding Welcome Intelligence™ service. The Welcome Intelligence advantage allows for better engagement with guests to anticipate their needs and guarantee prompt service, maintains a high quality facility, and informs staff and management about guests’ desires both in real time and for future visits. The result: you have the information it takes to be in tune with your guests’ every need. And that means happier guests.
Competitors of Guestware
  • Maestro PMS

    Maestro is the preferred PMS solution for independent hotels, resorts and multi-property groups. It’s 20+ integrated modules increase profitability and enable operators to engage guests with a personalized experience. Maestro’s Diamond Plus Service provides personal North American support to...
  • Cendyn

  • Datavision Technologies Inc

    Premier vendor of business intelligence for the hospitality industry. Delivers data from all key systems. You can mix and match data from the PMS, POS, Timeclock, Sales & Catering, and Spa/Golf on the same report. Revenue Managers realize tremendous benefits from the system. In addition to...
Products by Guestware
  • Hotel Loyalty & CRM Solution

    Fully integrated hotel CRM and Loyalty system for hotels with Guest facing web profiles, rewards and powerful guest recognition system. Read more
  • Guest Response Software

    Integrated Rapid Response, Incident Tracking and Guest Recognition. We created the first incident tracking system for hotels in 1993 and continue to lead with innovative tools for helping hotels deliver exceptional guest service. Read more
  • Hotel Maintenance Software

    The GuestWare Facilities module includes Work Orders, Preventive Maintenance and Mobile Inspections. The system also integrates with our Rapid Response module for auto dispatching and IVR for reporting issues through the phone. Read more