Guestware
100 Fourth Avenue N, Suite 400
Seattle, WA 98109-4905
About Guestware
- Guestware CRM software is the revolutionary hotel Guest Experience Management system that collects, manages, and reports on all guest information, enabling hotels and resorts to track the guest experience while enhancing operational efficiencies in a single database application to deliver outstanding Welcome Intelligence™ service. The Welcome Intelligence advantage allows for better engagement with guests to anticipate their needs and guarantee prompt service, maintains a high quality facility, and informs staff and management about guests’ desires both in real time and for future visits. The result: you have the information it takes to be in tune with your guests’ every need. And that means happier guests.
Competitors of Guestware
- Volo is an in-room tablet solution that gives your guests interactive, touchscreen access to all of your hotel amenities. Volo’s sleek and elegant design will engage your guests from the moment they enter the room. Your style, your brand, your amenities - all displayed on our customized Apple iPads.
- Agilysys is a leading technology company that provides innovative point-of-sale, property management, inventory and procurement, workforce management, analytics, document management and mobile and wireless solutions and services to the hospitality industry. The company's solutions and services...
- Founded in 1982, FCS is a comprehensive hospitality technology solutions and services provider, with an extensive portfolio of integrated products used by more than 5,000 hotels with over 8,000 installations in 32 countries. FCS mobile applications are available on staff mobile devices,...
Products by Guestware
Hotel Loyalty & CRM Solution
Fully integrated hotel CRM and Loyalty system for hotels with Guest facing web profiles, rewards and powerful guest recognition system. Read moreGuest Response Software
Integrated Rapid Response, Incident Tracking and Guest Recognition. We created the first incident tracking system for hotels in 1993 and continue to lead with innovative tools for helping hotels deliver exceptional guest service. Read moreHotel Maintenance Software
The GuestWare Facilities module includes Work Orders, Preventive Maintenance and Mobile Inspections. The system also integrates with our Rapid Response module for auto dispatching and IVR for reporting issues through the phone. Read more
