On and off-site Inspections (mystery shops)
Available from Guest Check Inc.
Guest Check is a leader in customer satisfaction assessment and is an expert in hospitality services. We specialize in the hospitality industry, helping businesses to measure and maintain the quality and effectiveness of guest services and physical property management. Our expert reporting of the guest experience assists our clients in assuring they meet or exceed their own internal expectations, and are often used to obtain or maintain AAA or Mobil ratings.
Guest Check inspections cover all facets of the operation, including reservations, sales, hotels, restaurant, bars and integrity focused; they can be completed in an ongoing schedule or as random, "one off" inspections on an as-needed basis.