Guest Status Annunciation
Available from INNCOM by Honeywell
Knowing the real-time guest status of a room, whether in regards to housekeeping services or property energy management, is essential for delivering both a higher level of guest service as well as operational efficiency.
Accurate guest status identification is a core component of an Integrated Room Automation System. Not only does it naturally include occupancy detection, but more importantly, it also reports guests' needs to the system. These may be as simple as a request for privacy or as involved as adjustments to in-room device function to assist the disabled. Guests' needs may also include language preferences or technology restrictions based on religious beliefs.
For guest status to be effectively identified, reported and acted upon, certain devices must be in place that can detect occupancy and respond to the status as programmed. Depending on the system design, they must also recognize whether the room is rented, receive requests from the guest and hotel staff, and communicate with one another and the central server.