Louvre Hotels is Europe’s second largest hotel group, with more than 850 properties and 63,000 rooms. In recent years, the established leader has placed heavy emphasis on strengthening its brands’ image and expanding its network of properties internationally. Its existing technology structure directly impacted the realization of these goals; as a result, the Information Technology staff required an all-inclusive next-generation solution that would streamline operations and enable them to refocus their efforts towards supporting the organization’s mission. To take on this challenge, Louvre Hotels relied on MICROS Systems, Inc. and its long-standing partnership with Concorde Hotels. MICROS delivered a scalable enterprise solution for the multi-branded organization, wholly based on a centralized network approach to technology management. Since the initial implementation of MICROS’s Centrally Hosted OPERA, Louvre Hotels’ maintenance support costs have been reduced by 70%.
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